FREQUENTLY ASKED QUESTIONS

Your Most Common Questions, Answered

GENERAL QUESTION

What is JGOOT?

JGOOT (Just Get Out Of Town) is a travel strategy that helps everyday people travel more often, more comfortably, and for a fraction of the cost without juggling dozens of credit cards or complicated hacks.

We teach a simple two-rule system that uses either incredibly cheap cash deals or high-value point redemptions so you never overpay for flights or hotels again. Our memberships and trainings show you how to earn the right points, find real deals, and redeem them for maximum value.

How does JGOOT find deals?

Our talented overseas research team searches daily using the same JGOOT methods we teach our members. They look for flights and hotels that meet strict “JGOOT-worthy” standards, either exceptional cash prices or point redemptions worth 2¢ per point or more.

We don’t sell travel; we help you spot the deals that most people miss so you can book directly with the airline or hotel.

MEMBERSHIP

What’s included in my membership?

Each JGOOT membership includes course curriculum and monthly newsletters featuring:

Topic-specific industry news
Deal alerts related to that membership’s focus
Tips, training, and strategies to help you travel better for less
Monthly Q&A with JGOOT Experts

If you are a Vault member, you also receive:

Daily trip alerts (cash flight deals)
Weekly points alerts (high-value award deals)
Access to all mini-memberships and their Q&A sessions
Your welcome email and dashboard will show everything included in your specific membership.

How do I upgrade or cancel my membership?

You can cancel any time at jgoot.com/cancel or by emailing us at support@jgoot.com.

If you’d like to upgrade, reach out to support and we’ll walk you through your options.

POINTS AND TRAVEL REWARDS

How do I calculate point values?

Use this simple formula:

Cash price ÷ Points required = Value per point

Example:

If a flight costs $400 or 20,000 points → $400 ÷ 20,000 = 2¢ per point

At JGOOT, we recommend redeeming only when you get 2¢ per point or more, which ensures your points stretch much further.

TECHNICAL SUPPORT

I’m having trouble logging in. What should I do?

Try these steps first:

Make sure you’re using the same email you used at checkout.
Try an incognito/private browser window.
Clear your cache or try a different browser.
Make sure there are no extra spaces before or after your email.

If you still can’t log in, email support@jgoot.com and we’ll help you get access quickly.

How do I reset my password?

Go to the login page and click “Forgot Password?”

Enter your email, and a reset link will be sent within a few minutes. If it doesn’t arrive, check spam or email support@jgoot.com and we can reset it for you manually.